Who We Are
Data collected from the Breaking Point campaign is principally held by LGA Labour Group.
LGA Labour Group’s registered address is 18 Smith Square, London, SW1P 3HZ.
LGA Labour Group’s Purpose
LGA Labour Group's purpose and overall mission is to act as the national voice for Labour in local government.
What personal data might LGA Labour Group collect about you?
We may collect the following types of personal data: your name, email address, and your local authority area.
Special Categories of Personal Data
We do not collect "special categories of personal data" about our supporters (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data), unless we have your express consent. Clear notices will be provided on application forms for such events so that it is clear what information we need and why we need it.
All special categories of personal data are stored on a secure database, to which only a singe member of staff has access. It is deleted when no longer relevant, is never shared with third parties, and is available to you at any point should you wish to see it.
Why does LGA Labour Group use your personal data?
We will only use your personal data so that we can contact you, where we have an appropriate legal basis, such as: (1) where the processing is in our own legitimate interest; (2) it is in compliance with a legal obligation; (3) you have consented to our use of your personal data.
1) Legitimate interest:
We may rely on our own legitimate interest to process your personal data for the following reasons:
- To keep a record of our communications with them.
- To record campaigning actions by supporters.
- In relation to correspondence you have entered into with us whether by letter, email, text, social media, message board or any other means, and to contact you about any content you provide.
- For internal record keeping, so as to keep a record of your relationship with us.
- To use IP addresses to identify the location of users, to block disruptive use and to establish the number of visits from different countries.
- To analyse and improve the activities and content offered by LGA Labour Group website to provide you with the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
2) Legal obligation:
We may also need to comply with legal requests where disclosure is required or permitted by law. For example, to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing.
We will only process your personal data for the following reasons with your consent:
- To send you marketing information about our campaigns.
- To invite you to participate in surveys or research about LGA Labour Group or our work.
Data processed outside of the EU
Your data is only processed outside the EU where LGA Labour Group has verified that appropriate standards and safeguards are in place. LGA Labour Group uses NationBuilder as a service provider that operates outside of the EU but they ensure that any transferred personal data remains protected and secure. You can find out more about how NationBuilder keeps data secure here.
When and why we will send you personalised marketing communications
LGA Labour Group will only contact you for marketing purposes, for example to keep you up to date with our work and our campaigns, or let you know of ways in which you can support that work, where we have your consent or we are otherwise allowed to do so.
We will make it easy for you to tell us if you would like to receive marketing communications from us and hear more about our work and the ways in which you would like to receive this information (post, email, SMS and phone). You can withdraw your consent at any time, and we will not send you marketing material if you tell us that you do not wish to receive it.
How and when we collect personal data about you
LGA Labour Group may collect your personal data in the following circumstances:
When you give it to us DIRECTLY:
You may give us your personal data directly when you sign up for one of our campaigns, or when you communicate with us.
When you give it to us INDIRECTLY:
You may give us your personal data indirectly when you sign up at events such as community meetings or street stalls, or via a sponsored petition campaign on a third-party website. These independent third parties will pass your data to LGA Labour Group where you have indicated that you wish to support LGA Labour Group and have given your consent to LGA Labour Group processing your personal data or it is a necessary part of completing a contract with you.
When you access LGA Labour Group's Social Media:
We might also obtain your personal data through your use of social media such as Facebook, WhatsApp, Twitter or LinkedIn among others, depending on your settings or the privacy policies of these social media and messaging services. To change your settings on these services, please refer to their privacy notices, which will tell you how to do this.
Cookies are a useful way for us to understand how supporters use our web site. When you visit our web site we will collect data from your computer or other device such as a smart phone or tablet through the use of "cookies". Cookies are created by your web browser when you visit our website. Every time you go back to a LGA Labour Group website, your browser will send the cookie file back to the website's server. They improve your experience of using our website, for example, by remembering your preference settings so that you are presented with information likely to be most relevant to you, and by measuring your use of the website to enable us to continuously improve our website to ensure that it meets your needs. Cookies can also be used to show you relevant LGA Labour Group content on social media services such as Facebook - these are known as 'retargeting' or 'advertising' cookies.
If you visit our website as an anonymous visitor (e.g. you switch off cookies), LGA Labour Group may still collect certain information from your browser, such as the IP address (an IP address is a number that can uniquely identify a computer or other internet device).
Will LGA Labour Groupshare your personal data with anyone else?
We will only use your personal data within LGA Labour Group for the purposes for which it was obtained. LGA Labour Group will not, without your consent, share or sell your personal data with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us.
LGA Labour Group's Suppliers
We may need to share your personal data with service providers who help us to deliver our projects, fundraising activities and appeals, for instance through handling responses to our emergency appeals. These "data processors" will only act under our instruction and are subject to pre-contract scrutiny and contractual obligations containing data protection clauses that protect your personal data. We do not allow these organisations to use your data for their own purposes or disclose it to other third parties without our consent and we will take all reasonable care to ensure that they keep your data secure.
Facebook and other Social Media Sites
We may also use your email address and phone number to match to your account on Facebook or other social media sites in order to show you LGA Labour Group content while using these services. We only do this where you have opted in to marketing emails or phone calls and we keep your data secure by encrypting it. No data we hold about you is retained by the third party.
In addition, we may also use your email address and phone number to link to Facebook or other social media sites in order to identify other users of these sites whom we believe would be interested in LGA Labour Group, and we may then show them LGA Labour Group ritain content. No data we hold about you is retained by the third party.
There are two ways to prevent this use of your data, you can either update your preferences at LGA Labour Group by opting out of the relevant channel of communication or you can do this via the social media site.
Updating your preferences with LGA Labour Group will not guarantee that you never see LGA Labour Group content on social media, since the social media site may select you based on other criteria and without your data having been provided by LGA Labour Group.
How long will LGA Labour Groupkeep your personal data?
We will hold your personal data on our systems for as long as is necessary for the purposes described above, and in accordance with applicable laws.
Where you contribute material to us, e.g. user generated content or in response to a particular campaign, we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
What are your rights?
Where LGA Labour Group relies on your consent to process your personal data, you can withdraw this consent at any time. If you wish to withdraw your consent please contact us via our email or address provided below.
You are entitled, in accordance with applicable law, to object to or request restriction of processing of your personal data, and to request access to, rectification, erasure and portability of your own personal data. The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you are aware of changes or inaccuracies in your personal data you should inform us of such changes so that the personal data may be updated and corrected.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights listed above). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
If you wish to change how we communicate with you, or update the information we hold, then please contact us:
- amend your preferences on our website here.
- email us at [email protected]
- write to us at: LGA Labour Group, 18 Smith Square, SW1P 3HZ
Additionally, you can opt out of email separately:
- Email - You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from LGA Labour Group.
How long will it take for these changes to be effective?
We endeavour to meet the following service levels where supporters opt-out of receiving marketing information:
- Email - 24 hours from receipt of email
- SMS - 24 hours from receipt of request to opt out
- Telephone - 24 hours from receipt of request to opt out
- Mail - 28 days from receipt of 'do not mail' request. This period is longer than for other channels due to the production times for mailing campaigns, and in most cases, we would expect the change to be effective much more quickly.
How LGA Labour Groupkeeps your data safe
We ensure that there are appropriate technical controls in place to protect your personal details. Where possible, our online forms use industry standard encryption and our network is protected and routinely monitored.
We undertake regular reviews of who has access to information that we hold to ensure that your personal data is only accessible by appropriately trained staff, volunteers and contractors.
We use external companies to collect or process personal data on our behalf. We do comprehensive checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they collect on our behalf, or have access to. We have a robust partner monitoring framework to ensure these contractual obligations are met.
How to make complaints about this policy or raise privacy concerns
If you would like more information, or have any questions about this policy, please contact our team by email at [email protected] or write to us at: LGA Labour Group, 18 Smith Square, SW1P 3HZ
To make a formal complaint about LGA Labour Group approach to data protection or raise privacy concerns directly with our data protection team, please contact:
Data Protection Team, LGA Labour Group, 18 Smith Square, SW1P 3HZ
Email: [email protected]
You also have the right to make a complaint direct to the UK's data protection authority, the Information Commissioner's Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/
Concerns can be also be logged via the ICO website.
This version was last updated on 22ndMay 2018